How Should We Respond To A Harmless Prank?

Question:  We’ve generally been tolerant of harmless pranks, but recently, an employee placed a suggestive picture on a coworker’s workstation and another employee saw it and complained. How should we respond? Answer:  It sounds like this prank could have crossed the...

How to Say Goodbye Well

How do you say goodbye well?  While it's not the most fun part of team management, the need for occasional employee correction is inevitable. Whether employees are not meeting expressed expectations, have not improved after warnings or coaching, or have blatantly...

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