Scheduling

Today's case study highlights how the owner of a small hotel achieved a competitive advantage by adopting Workforce Management Suite. Our example company is a 45-room hotel located on the slopes of a small ski resort. For fifty years, this facility and two...

Despite a couple of high-profile companies recently pulling their at-home workers back to the office, the global trend of increased telecommuting is not slowing down. According to Global Workplace Analytics: The percentage of employees (non-self-employed) who work at...

Case Study: Day Spa   An upscale day spa doesn't just sell hot stone massages and body wraps, they sell an experience—an escape from the demands of everyday life. Spa personnel need to be extremely attentive to their clients' needs to create the perfect spa...